SimpleGradebook Support Forum

SimpleGradebook Support => FAQ => Topic started by: TimDaniel on November 09, 2016, 09:28:13 AM

Title: Secure Connection Failed Error in Firefox
Post by: TimDaniel on November 09, 2016, 09:28:13 AM
If the following error is encountered:

Secure Connection Failed

An error occurred during a connection to simplegradebook.ca. The OCSP server suggests trying again later. Error code: SEC_ERROR_OCSP_TRY_SERVER_LATER

The fix is as follows:

Navigate to "about:config" in Firefox (i.e. type "about:config" in the URL  address box at the top).  Click through the silly "This might void your warranty" page.  Warranty?  Once you get to the config page, scroll waaaaaaaayyy down to find the following line (fortunately they are listed in alphabetical order).

security.ssl.enable_ocsp_stapling

Set the stapling to false.  To set it to false just click on the line where it occurs.